We at http://shop.breakbounce.com/ work hard to provide our customers with the latest fashion at impeccable quality and amazing prices. If you did not like the fit, colour or design, simply return/exchange the product within 15 days of delivery. To return/exchange a product, you can also call our customer Care Team on 080-23618983 (Working hours: Monday to Friday, 10 am to 6 pm) or email us at firstname.lastname@example.org.
Need to return – Few points to remember
Returns/exchange request need to be within 15 days of the delivery of product.
All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags in place. Items without tags will not be accepted.
In case you receive a damaged/defective, the company should be notified within 24 hours of receipt. We might request you to share snap shot at care@Breakbounce.com.
In you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised.
Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.
In case of orders where reverse pick-up may not apply, customers can self-ship the items to http://shop.breakbounce.com/. In this case, an amount of Rs. 100 will be reimbursed in the customer’s account towards shipping costs in the form of a coupon code. This will be done post the quality check of all the received items.
Non-returnable categories- Following product categories fall under "No Return/Exchange" unless there is an inherent damage/quality issue at the time of delivery due to a miss from our quality team.
Bags & Wallets
How do you return?
Reverse pick up from your shipping address: Our reverse pick-up facility is currently available only in select locations, which fall under the service network of our courier partners.
Self-ship: In case your pin code is not serviced by our courier partner, you will have to self-ship the product(s) back to us, to reach our Returns Department. For all self-shipped returns, you will be reimbursed INR 100 towards your shipping costs as a voucher which can be used for future purchase on our website. The same is subject to your returns being inspected and quality checked on receipt in our warehouse.
Shipping Address for self-ship product/s:-
No-06, Makali Village, Dasanapura Hobli, Bangalore North Taluk, Bangalore-562123, Karnataka (India)
Refund options for you- The customer can choose to get their refund in the following ways:
Cash refund via bank transfer into their account for all COD orders.
Money back to the paid account/ credit card for all online orders.
Terms & Conditions
This Return Policy applies to all items (with the exception of belts, caps, bags, wallets and freebies/ promotional items) purchased directly from http://shop.breakbounce.com/. The policy is subject to change. Hence, please visit our website http://shop.breakbounce.com/ for the latest policy.
Cash On Delivery Policy
Images & Representations of Products/Services
We at Breakbounce know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.
Depending upon the location, the product is shipped to you within 3-5 days.
Free shipping across all products, on no minimum purchase value.
The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.
Breakbounce.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.
Cash On Delivery Policy
As per the Cash on Delivery policy:
To avail C-O-D Service, all items in the cart should be applicable for C-O-D.
C-O-D is applicable on a minimum sale value of Rs. 500 and maximum of Rs. 50,000 only.
Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used.
You cannot open the box without making the payment at the time of delivery.
If the product is open, do not accept the order.
No credit/debit cards are accepted in Cash on Delivery.
Two offers cannot be clubbed together using the Promo Code.
Breakbounce reserves the right to cancel any promotional 'Promo Code' and the transactions in which they are used. (This is not applicable on Cash back Promo Codes).
Images & Representations of Products/Services Product Images are indicative in nature Actual Product may differ from the image. Please refer the product specification for the product For Queries/Comments Send us your questions or comments to care@Breakbounce.com
Breakbounce is not this or that. Not black or white. There may be 50 shades of grey, but Breakbounce is not one. Colours that talk, with a quiet confidence.
Relaxed fits that maintain a sharp look. Breakbounce Streetwear is all about quirky personal statements and individualism. So brace yourself, grab your gear- take to the streets! This is who we are, this is what we do. And we’re only getting started.